Contact Us

Head Office

Scripture Union Scotland
New Olympia House
13 Olympia Street
Glasgow
G40 3TA

Tel: 0141 332 1162
Email: info@suscotland.org.uk

Ayrshire

SU Scotland
Ayrshire Office
SU Scotland Gowanbank
Darvel
KA17 0LL

Tel: 01560 323370
Email: ayrshire@suscotland.org.uk

Dumfries

Tel: 01387 261 454
Email: dumfries@suscotland.org.uk

Dundee & Angus

SU Scotland
c/o City Church Dundee
The Friary
8-12 Tullideph
DD2 2PN

Tel: 01382 206977
Email: dundee@suscotland.org.uk

Edinburgh

SU Scotland
Edinburgh Office
2 Oxgangs Path
Edinburgh
EH13 9LX

Tel: 0131 445 4125
Email: edinburgh@suscotland.org.uk

Inverness

SU Scotland
33 Wells Street
Inverness
IV3 5JU

Tel: 01463 712050
Email: inverness@suscotland.org.uk

Alltnacriche

Alltnacriche Lynwilg, Aviemore, PH22 1PZ

Tel: 01479 810 237
Email: alltnacriche@suscotland.org.uk

Lendrick Muir

Lendrick Muir, Rumbling Bridge, Kinross, KY13 0QA

Tel: 01577 842 000
Email: lmoffice@suscotland.org.uk

Gowanbank

Gowanbank, Darvel KA17 0LL

Tel: 01560 323370
Email: gowanbank@suscotland.org.uk

Supporter Care: supportercare@suscotland.org.uk
Holidays: suholidays@suscotland.org.uk
HR: hr@suscotland.org.uk
Mailing Lists: mailings@suscotland.org.uk
Prayer: pray@suscotland.org.uk
Schools: regional@suscotland.org.uk
Volunteers: volunteers@suscotland.org.uk
Website: communications@suscotland.org.uk
Magnitude: info@magnitude.org.uk 

However, we know that there may be times when we do not meet our own high standards. When this does happen we want to hear about it, deal with the situation as quickly as possible and put measures in place to stop it happening again.

We take complaints very seriously and we treat them as an opportunity to develop. This is why we are always very grateful to hear from people who are willing to take the time to help us improve. We will ensure that:

• Making a complaint is as easy as possible.
• We treat a complaint as a clear expression of dissatisfaction with our service which calls for an immediate response.
• We deal with it promptly, politely and, when appropriate, confidentially.
• We respond in the right way - for example, with an explanation, or an apology where we have got things wrong, or information on any action taken etc.
• We learn from complaints, use them to improve our services, and review annually our complaints policy and procedures. 

We view all comments and complaints as an opportunity to improve. We are happy to acknowledge the mistakes that we have made, apologise sincerely for them and then try to prevent them from happening again in the future.

If you would like to make a Subject Access Request, please contact the Data Protection Officer on privacy@suscotland.org.uk to request a form. We will respond to all such requests within 30 days on receipt of a completed form.

What to do if you have a concern or complaint

Please read our complaints procedure, then call, email or write to us to explore your issue.

Thank you for helping us to improve the quality of what we do!